Football Frenzy offers instant win of GBP250K at Sky Vegas

Join Wayne Rooney and Gareth Bale in the hunt for glory this summer with the fabulous new Football Frenzy instant win game on Sky Vegas (https://www.skyvegas.com/game/football-frenzy-html).

Euro 2016 is now just days away, and with England, Northern Ireland, Wales and the Republic of Ireland all taking part, the whole of the UK will be glued to the TV, filling in their wallcharts and wearing their country's colours with pride.

While fans may not be able to influence their team on the pitch in France they can go on the trophy hunt themselves – and win an incredible GBP250K – through Football Frenzy.

The game, created by CORE Gaming, takes place on a bagatelle-style pitch, with a ball working its way from the top to the bottom, where it lands in one of six zones. Hit three of the zones and – like Scotland - you're out! However, the other three landing areas contain trophies and the chance of winning big.

Two of those cups secure a 'win' for players, while the central 'Golden Goal' opens up a second screen where the kind of cash that would pay to buy a row of seats at the Euro 2016 final are up for grabs. On this 'Golden Goal' level, the player fires a shot into the goal, with prizes of up to GBP250K from a GBP10 stake available.

Football Frenzy costs as little as GBP1 to play, so deciding on whether to buy a ticket is hardly as tough as choosing whether Jamie Vardy should play on the wing or through the middle for England.

A CORE spokesman said: "As always with CORE's releases, Football Frenzy offers great visuals and playability, as well as life-changing cash prizes. This is sure to be as much of a hit as a winning goal from Harry Kane in Paris on July 10."

'Pan for Gold' mobile winner scoops £25,000

A lucky punter proved something of an alchemist by turning £20 into £25,000 on Sky Vegas’ new ‘Pan for Gold’ game.

The player – known only as Dave, from Durham in England – won the maximum prize on just his 10th attempt at the Goldrush-themed instant win scratch card, which has a stake of £2.

Incredibly, that’s a 124,900% return on the CORE Gaming-created title that was only released at the end of November – and suggests Dave has discovered the age-old mystery of alchemy, or turning base metals into gold!

While Dave must decide how to spend his winnings, anyone that fancies following his lead by winning big on ‘Pan for Gold’ simply needs to visit Sky Vegas, pay for a £2 scratch card and then select which of the six locations in the fictional town of Goldville that they will begin their search.

Mobile and desktop players get three attempts at picking up gems from the stream, and win prizes of up to £25,000 by collecting three of the same jewels.

Golden nuggets can also be found, and stored in the bonus bank for future games. Once a player has eight nuggets in their pot they get their haul weighed and, again, can win up to £25,000.

Players can attempt to follow Dave's winning lead at www.skyvegas.com/game/pan-for-gold-html.

“We are delighted that Dave has taken this golden prize, said Kev Short of CORE Gaming (www.core-gaming.info), which has created more than 150 games since its launch in 2011.

“We are very proud of this game and, apart from offering great prizes, we think players will find ‘Pan for Gold’ a really fun experience.”

Sweet £60k online jackpot on offer for Word Candy players

Get ready for yummy treats and even yummier prizes with Word Candy (https://www.skyvegas.com/game/word-candy-html), Sky Vegas' brilliant new game.

The £3 instant-win scratch card game - the latest fab release from CORE Gaming (http://www.core-gaming.info) - gives sweet-toothed players the chance to munch on an incredible £60,000 jackpot.

Word Candy takes place on a crossword grid, with players ripping open a chocolate bar to reveal letters. The more letters that match those in the crossword, the more players win.

Prizes are on offer for at least three completed words, with that amazing jackpot all yours should you fill 12 of the 18 words on the grid. An even tastier surprise awaits players that are handed a 'Golden Ticket', which offers a potential win of 10 times the value of the card.

Bonuses are also up for grabs for players that land three cherries from their chocolate bar, with three spins to reveal more words and a prize of up to £450.

"With slick game play and big prizes on offer, we are sure that Word Candy will be a hit across desktop and mobile devices," CORE Gaming CEO Justin Chamberlain said.

Shoot on sight with new ‘24’ slot

Gamers are invited to join Jack Bauer on his latest mission in a new slot game based on the hit TV series ‘24’.

Featuring sounds and graphics from the award-winning drama, players will feel like they are right amongst the explosive action that has thrilled the show’s fans for the last 15 years.

Licensed by Twentieth Century Fox and developed by iSoftBet (http://www.isoftbet.com), the game also boasts features such as Free Spins, exploding Wilds and a high-octane Bonus round, giving players the opportunity to complete their mission with a higher pay-out.

iSoftBet’s Luci Apostolou said: “The TV series ‘24’ and agent Bauer are hugely popular all over the world, and we are sure our customers will be blown away by the innovative content and features of this thrilling new slot.”

Paddy Power teams up with iSoftBet for Basic Instinct launch

An iSoftBet slot based on the hit 1990s thriller Basic Instinct has been launched on gaming giant Paddy Power’s website.

With a progressive jackpot, three stacked wilds, free spins and bonus award coins, Basic Instinct offers 243 different ways to win.

The branded game was recently certified for the UK market, having been licensed from film company StudioCanal.

Basic Instinct is already one of iSoftBet's most popular branded slots, and Paddy Power will be hoping that the game is as popular as the film, which featured Sharon Stone and Michael Douglas and was one of the blockbusters of the decade.

“We are excited to see Basic Instinct go live on such a prestigious operator,” iSoftBet Group Sales and Business Development Manager Luci Apostolou said.

“Our relationship with Paddy Power has gone from strength to strength, and this launch is truly one to be celebrated.”

Paddy Power’s Games Marketing Manager, Conor Leavey, added: “The marketing potential for such a powerful brand as Basic Instinct is a force to be reckoned with, and Paddy Power will certainly make the most of this opportunity.”

To celebrate the launch, Paddy Power is offering Basic Instinct players the chance towin a memorable supercar experience at the Chobham Test Track in Surrey, UK.

To get involved, players can earn one ticket into the draw for every £/€25 spent on Basic Instinct, with the offer ending at midnight this Monday, August 17. Ten runners-up will win a £/€50 NETFLIX Gift Card.

Springbok Casino Hosting R10,000 April Foolsroll Slots Tournament

April 2, 2014 – South Africa (Press Release) – The R10,000 April Foolsroll slots tournament has just begun at South Africa’s favourite online casino, Springbok Casino (http://www.springbokcasino.co.za). Players have until the end of the month to achieve the highest score on the popular Texan Tycoon slot game.

The new Lucky 8 slot is April’s Game of the Month and there are free spins, free money and double comp points for those who take it for a spin.

"Only a fool would miss an opportunity like this!" joked Daniel, Springbok’s casino manager. “This is a freeroll tournament, so there’s no entry fee, but this kind of prize money is no joking matter!”

R10,000 April Foolsroll Freeroll Slots Tournament
April 1 - 30
Game: Texan Tycoon

 Three Oil Well symbols in Texan Tycoon triggers up to 25 free spins where all prizes are tripled.

 Game of the Month: Lucky 8
10 Free Spins: coupon code L8SPINS
Deposit Bonus, 75% up to R1500: coupon code APR1500

 Lucky 8 is a 25 payline Chinese-themed slot game with exotic images of the Orient spinning on its five reels. It features the Win-Win feature that makes everyone a winner in the bonus round.

 Until the end of April players can also still claim a bonus to try the brand new Shark School slot game where players choose their bonus game for free spins and huge instant prizes. Deposits are doubled by entering coupon code SHARKSCHOOL when depositing. For 15 free spins the coupon code is SHARKSPINS. (These offers are available until April 30, 2014.)

 Springbok Casino offers more than 350 online casino games and ten of its most popular slots are also available for iPhone, iPad and Samsung Galaxy S3/S4 users.

Intertops Sportsbook offering up to $100 deposit bonus and $100 free bet during US college basketball finals

March 18, 2014, London, UK (Press Release) – March Madness, one of the biggest sportsbetting events of the year in America, began this week as the final seeds were defined on Selection Sunday. Of the 68 teams playing for the American college basketball title, Intertops Sportsbook  (http://www.intertops.eu) bookmakers say so far they’ve seen heaviest betting action on the Gators.

“Florida seems to be the early favorite,” said an Intertops oddsmaker. “It’s early days though. Let’s see how it plays out. A lot of guys like Wichita State too.  And there’s some underdogs like Wisconsin to keep an eye on.”

The Gators ran the SEC table, going 18-0, and continued a winning streak that spanned most of December, all of January, all of February and into March. Odds on Florida, the No. 1-ranked team in NCAA Men's Division I Basketball, to win the championship are currently 5.50.

Intertops Sportsbook has rolled out some generous special offers for this month’s tournament: a $100 March Madness Free Bet and a $100 March Madness Bonus.

$100 March Madness Deposit Bonus
A 20% up to $100 bonus will be added to all deposits made between now and March 25th.

$100 Hoops Free Bet
Everyone wagering $1,000 at minimum odds of -200 / 1.5 on the NCAA Men's Division 1 Basketball Championship tournament by the end of the regional tournaments on March 30th can claim a $100 Hoops Free Bet on Monday, March 31st.

“Of course we’re doing a bracket contest too,” said the Intertops spokesperson. “$25,000 prize pool for those that pick the most winners. Man, I’d love to see one guy get an absolute perfect bracket and take it all!”

Intertops took the world’s very first online sports bet years ago and continues to make it fun and easy for anyone in the world to bet on virtually any sport.

View this sportsbetting story on YouTube: http://youtu.be/wdRR8d8jJ8M

$30,000 in Extra Gold Card Rewards at Intertops Poker This Month

23 April 2013 (St. Johns, Antigua) – A sweet deal just got sweeter. Intertops Poker already surprises players with seemingly random Gold Cards so unsuspecting players can find themselves with a nice bonus any time, even after their first hand, even if they fold.  This month Gold Card collectors will be competing against each other in the Gold Card Race for additional weekly prizes of up to $500.
 

Every Wednesday until May 7 the top 200 players for that week will receive cash winnings totaling $30,000.  The next weekly race 3 begins tomorrow, April 24 and continues until April 30. The fourth and final race will be May 1 – 7.  General terms and conditions apply.

Gold Cards are released every time a table reaches a pre-determined rake amount. Although they’re therefore released more frequently in higher-limit games, they are awarded at all levels and stakes. The value of each Gold Card depends on how it’s used. Some players like to redeem them for instant cash while others use them to buy-in special Gold Card Tournaments.

Every Gold Card earned is worth 'miles' on the leaderboard. The higher the value of the Gold Card, the more miles that are earned and Intertops Poker multiplies it based on table-stakes. Players can check their Gold Card Race standing anytime by clicking the Rewards tab in the Intertops online poker room.

View this online poker news story on YouTube: http://youtu.be/bkIumZHV_nQ

Get a Free $200 Bet at Intertops When You Wager on Super Bowl

January 30, 2012 (St. Johns, Antigua) – The biggest single sports betting event of the year is just around the corner and Intertops, the world’s first and still most trusted online sportsbook, is offering American football fans a $200 Super Bowl Free Bet and giving an up to $100 deposit bonus.

Everyone wagering at least $1000 on Super Bowl XLVII (minimum odds: -200 / 1.5) up until kick off on February 3rd can claim a $200 Free Bet after the champion has been crowned.

“Talk about a win-win situation,” said an Intertops’ sportsbook manager. “Win or lose, the Free Bet will be waiting!”

San Francisco 49ers quarterback Colin Kaepernick may have started less than one season, but as he prepares to start the Super Bowl, he’s Intertops’ favorite (+135) for the game’s MVP.

“But it’s not just Kaepernick’s fairytale rise to fame and his duel with the Ravens’ Joe Flacco that make this game so exciting,” commented the sportsbook manager. “The fact that there are two brothers coaching their opposing teams from the sidelines is just an amazing storyline, as is defensive legend Ray Lewis’s final game in a Baltimore uniform. Can his team send him into retirement with another Super Bowl ring?”

Field goals, half-time scores, kicking and punts, penalties, turnovers and timeouts, touchdowns – Intertops gives fans across the globe the chance to wager on every aspect of the game. To give Super Bowl bettors some extra cash to follow their hunches, they’re giving a 20% (up to $100) Bonus on one deposit made between now and February 3rd.

Every wager on NFL Regular Season games gave players a chance to win a trip to New Orleans. This year Russell M. from Georgia won the prize package which included flights, hotel and top tickets to Super Bowl XLVII. Every wager placed on this year’s Super Bowl earns a chance in next year’s end-of-season draw for a trip to Super Bowl XLVIII.

Basketball is next on sports fans’ agendas and one lucky Intertops customer will be seeing the climax of the College season live. Every wager placed on college hoops by the end of February earns a chance to win a trip to the March Madness Final Four weekend.

Intertops took the very first online sports bet and continues to give the best odds and customer service to sports bettors around the world.

View this story on YouTube: http://youtu.be/4ChkRvqQJpQ

Slotland VIP Players Received 'Whale of the Year' Casino Bonuses up to $15,000 Each this Month

28 January 2013 (London, UK) – Slotland.com has just paid out a staggering $56,000 in VIP bonuses in its annual “Whale of the Year” contest. Thirty slots game players received prizes in the year-long contest for VIP players with the most deposits made in 2012. Top winners Carol S. received a whopping $15,000 and John H. found an extra $10,000 in his account this New Years.

Every VIP member that plays slots at Slotland in 2013 will be eligible for Whale of the Year 2013 when another $56,000 in prizes will be awarded.

Slotland VIPs get bigger monthly bonuses, their weekly draw tickets are doubled and they get a bonus up to $150 bonus for every $1000 they deposit. Any Slotland.com player can become a VIP member but joining the exclusive VIP community isn’t automatic. Most that qualify are contacted by Slotland’s VIP staff. However, high depositing players can contact vip@slotland.com to request VIP privileges.

“We do special kinds of bonuses for all kinds of players,” said Slotland Manager Michael Hilary, “We’re really grateful to all the VIP players that have stuck with us for so long. We look forward to this time of year when we have some extra rewards specially for them – I guess they look forward to it too! $15,000 is a pretty hefty bonus!”

Slotland now has twenty-eight one of a kind real money online slots. The new Ice Queen slots game introduced before Christmas is a delightful visual fantasy based on the classic children’s fairy tale. In the Bonus Round an icy wonderland is revealed where players shatter ice statues guarding the Ice Queen’s treasure to win bonus prizes.

Most of Slotland’s online slot games are tied to one progressive jackpot that’s currently over $215,000 – higher than it’s ever been before. Slotland’s jackpot is hit so frequently it’s usually won before it gets much more than $150,000. Previously, the largest jackpots ever were in March 2009 when a British dad won just over $200,000 playing Heavy Metal and in November 2011 when an American player won $207K playing Treasure Box.

View this story on YouTube: http://youtu.be/zQtDqFWu8IU

Slotland Gave Away Over $200,000 During 14th Birthday Party

Tom Cruise and Katie Holmes may have blown $100,000 on little Suri’s first birthday but Slotland topped that with over $175,000 in birthday giveaways celebrating the pioneering online slots site’s 14th anniversary. On top of that, nearly $40,000 was given away for test driving the new Turbo GT slot game that was introduced shortly before the Birthday bash began.

“Let me tell you, Birthday Rebates, Happy Hour Bonuses, 70% Match Bonuses – it all adds up!” said Slotland Manager Michael Hilary, “Especially when you include things like the $14,000 Birthday Giveaway where we gave a hundred depositors prizes ranging from $20 - $2500!”

“We received so many birthday greetings from players,” said Hilary. “It’s amazing how many of them have been with us since nearly the beginning.”

“A cancer survivor, I'm battling Type II Diabetes now, so I'm pretty much a stay-at-home guy,” wrote a long-time VIP player that logs on as RLC1945. “I don't get to play slots as often as I'd like, but the time I do spend at Slotland is like returning to a room filled with old friends.”

“Fourteen years ago the world had no idea what this internet would become,” said Betsy R on the casino’s Facebook Page where players from Texas to Kuala Lumpur posted birthday greetings. “Slotland was a ground breaker for lots of exciting milestones. Happy Birthday!”

“Free birthday money? SERIOUSLY? Whelp!” posted George H, another Facebook Fan.

The birthday party’s over but there will always be bonuses. To help players take advantage of all them all, Slotland has put together a new Bonuses page that lists all bonuses currently available: www.Slotland.com/Promotions.

A new slots game called Ice Queen will launch sometime before Christmas. In the meantime, Slotland has twenty-seven real money online slots. Not surprisingly, the newest games like Turbo GT, Carnival, Greatest Hits, Double Luck and Fruit Mania are favorites but earlier games like Golden 8 and Treasure Box have been popular for many years. Most of Slotland’s slots games are tied to one progressive jackpot that’s currently over $135,000.

Intertops Poker will Soon Launch New Poker Client with Special Features for Tournament Players and Players Looking to Improve Their Game

Next week Intertops Poker will install a major poker software update, adding lots of new conveniences and features for tournament registration and organization, as well as customizing the look and feel of the poker room. Players can opt to install the updated poker software or keep the old one running. Intertops Poker is also giving away bag loads of cash this month, so it’s a great time for anyone shopping for a new online poker home to check them out.

“If you play a lot of tournaments like I do, tools like the new direct tourney registration and excel-style sheets for keeping yourself organized are really important,” said one player. “Nice to be able to customize the cards and felt and other stuff too I guess…”

“If you’re serious about your game you need stats,” said another player. “The new Player Stats Tool lets you view your previous session stats. I like that.”

“Sometimes I chat, most of the time I just play,” said one of the regulars at the site. “You can detach the chat box now, view it in a separate window or just ignore it. Sweet.”

The new poker software also features a Tournament Notifier enabling players to filter the tournament notices they receive and a Tournament Calendar to remind them about online poker tournaments they’ve registered for. Re-sizeable tables can be scaled down to industry standard minimum size and the Tournament Lobby now includes links to satellites.

While the site has been undergoing a major poker software update, the exclusive June $5000 FPP Race and $50,000 Gold Card Race have been running and will continue until the end of the month.

Intertops Poker players earn Frequent Player Points whenever they are dealt cards at any real-money cash game or pay a tournament entry fee. Points are automatically converted into Gold Chips which can then be redeemed for prizes, free tournaments or as non-deposit bonuses. The top 50 point earners from June 3rd through 27th will each win a share of $5,000 in prize money.

There’s another $50,000 up for grabs in the Gold Card Race which rewards real-money ring game players with cash and bonuses! More than $30,000 has already been paid out in June and there’s plenty more where that came from. Gold Cards are distributed randomly in all real-money ring games of all stakes and levels. Every Gold Card earned at the tables is worth miles on the Intertops Poker leader board. Players who make the top 50 collect up to $500 in cash or $2,500 in pending bonus every week this month. To monitor their status, players can visit the Rewards tab when logged in to the Intertops Poker client.

Intertops welcomes players from around the world to its online poker room, casino and sportsbook. After fifteen years of excellent service, players trust them to offer the best bonuses and promotions and to make their withdrawals quick and easy.

Source: Gamblogger (http://gambloggers.blogspot.com)

Intertops Struck with March Madness -- Giving Away $60,000 in Online Casino Bonuses

The Big Dance is about to start and the casino bosses at Intertops Casino have clearly been struck with a severe case of March Madness. To celebrate the culmination of the American college basketball season, the popular US-friendly online casino is giving away $60,000 in March Madness Bonuses. Every week in March 200 active players will find up to $250 dropped in their account.

On April 4th, 2011, a grand prize draw will be held to award additional cash bonuses of up to $500.

All that’s required to qualify is to play any of the more than 300 games at Intertops Casino between now and April 3rd. Bonus levels are based on game-play performance with points awarded for bets, profits and losses.

Players can check their standings updated daily on the $60,000 March Madness Scoreboard, http://casinopromotions1.intertops.com/march_madness.html. (General Intertops Casino Terms & Conditions for bonuses apply and are posted on the site.)

One of the world’s oldest and most trusted US-friendly online casinos, Intertops Casino has an amazing selection of instant-play and download casino games to choose from including 3 and 5 reel slots, multi-hand video poker, and traditional casino favorites like Blackjack and Roulette. Intertops Casino is one of the few online casinos to host daily slots tournaments where players can play against each other on some of the site’s most popular slot machines.

Intertops has the biggest progressive jackpots currently available to American casino players. Jackpot Pinatas is currently over $1.6 million. Other million dollar jackpots are the Aztec's Millions ($1.2 million) and the Midlife Crisis/Shopping Spree ($1,055,000). Cleopatra's Gold is worth over a quarter million.

Intertops, which recently celebrated the fifteenth anniversary of the day it took the very first online bet, welcomes players from around the world. It is known for quick, hassle-free deposits and withdrawals and excellence in customer service.

Source: http://www.gambloggers.blogspot.com

Texan Wins $20k Jackpot Playing Loose Caboose Online Slot Machine at US-friendly GrandeVegasCasino.com

US-friendly online casino GrandeVegasCasino.com has more than $5 million in progressive jackpots waiting to be won – and that doesn’t even count all the random jackpots available -- so it should come as no surprise that a regular player walked away with more than $20K after an evening of slots just the other night.

Last week Deborah W. from Houston won $20,139 playing the Loose Caboose online slot machine.

“I win a little here and there, but never anything like this!” said Deborah W. “I like to play in slots tournaments, and Loose Caboose is one that Grande Vegas uses for tournaments, so I’ve played it a lot. Just goes to show, you just never know!”

Loose Caboose is a 25-pay line, 5-reel video slot game with a top jackpot of 5000x the line bet, paid out when five Engineer symbols appear on an active pay line. The Caboose is the Scatter symbol and three or more trigger the Cash Train Bonus Game where free spins can be won. Other symbols of trains from the Wild West include an engine, conductor and ticket.

While progressive jackpots require players to spin a specific combination of symbols after placing a maximum bet, the Loose Caboose jackpot – like several others at Grande Vegas, is a “random” jackpot. This means that any player can hit the jackpot any time, regardless of how much they’ve bet or what they spin.

The biggest progressive jackpots at GrandeVegasCasino.com are the biggest jackpot available to American players. Jackpot Pinatas is currently over $1.6 million. Other million dollar jackpots are the Aztec’s Millions ($1.2 million) and the Midlife Crisis/Shopping Spree ($1,055,000). Cleopatra’s Gold is worth over a quarter million.

GrandeVegasCasino.com is famous for its generous bonuses and VIP comps. Players automatically earn 1 free comp point for every $10 wagered. 100 comp points are equivalent to $1 real money that can be wagered or withdrawn.

In addition to their $100 Welcome Bonus, Grande Vegas Casino gives players up to another $200 in deposit bonus money every month (coupon code GRFEB11). Once a month players can also collect up to $140 with the Lifestyle Bonus (coupon code for February: ROMEO). By cashing in on special Monday, mid-month, midweek and “Wild Vegas” bonuses players can get hundreds more in free bonus cash.

Grande Vegas Casino is a state-of-the-art online casino owned by Tigress Management Ltd. It offers hundreds of popular online casino games and several million dollar slot machine progressive jackpots. GrandeVegas.com welcomes players from around the world, including the United States.

Source: The Gamblogger

Intertops Casino Throws $85K NFL Super Bowl Tailgate Party

Football festivities include bonuses up to $500 and free Ultimate Football game

Super Bowl, the ultimate American football celebration, is just around the corner and Intertops Casino is adding to the excitement by giving away $85,000 in bonuses. In a special draw 12 players will be awarded $200 - $500 bonuses. Every week until then, 200 players will receive bonuses up to $250. To further feed the football frenzy Intertops Casino presents the classic computer game, Ultimate Football, which its players can play for free this month.

“Tailgate parties are a great American football tradition,” said the manager at Intertops Casino that’s behind all the big cash giveaways. “Just like giving away piles of money is a tradition at Intertops Casino!”

Every Monday 150 selected players will be awarded a free bonus ranging from $20-$250. Every Thursday another 50 players will get a $20-$150 bonus in their account. Bonuses are based on game-play performance; points are awarded for bets, profits and losses. Players can check their standings on the $85,000 Touchdown Scoreboard. (General Intertops Casino Terms & Conditions for bonuses apply and are posted on the site.)

Football fans will enjoy playing Ultimate Football between casino games. Ultimate Football is a classic computer game where players throw as many footballs to their teammates as they can before the clock runs out and for a limited time it’s available free at Intertops Casino.

Intertops Casino players that follow American major league sports can use their Intertops account to place bets on NFL, NBA and NHL games. One Intertops Sportsbook player will win a trip to Super Bowl XLV in Texas.

One of the world’s oldest and most trusted US-friendly online casino, Intertops Casino has more than 300 instant-play and download casino games to choose from including 3 and 5 reel slots, multi-hand video poker, and traditional casino favorites like Blackjack and Roulette. In daily slots tournaments Intertops Casino players can play against other players on some of the site’s most popular slot machines. Intertops welcomes players from around the world and is known for quick, hassle-free deposits and withdrawals and excellence in customer service.